New Balance 550 "SUNSET"

Production/Shipping Info

Production time is maximum 12 business days from the date we receive the base shoe. Shipping time may vary depending on location, but usually takes 2-3 business days once the shipping provider receives the package from us. The color and texture seen in the images may differ from the actual product depending on the monitor/screen used to view the product online. We are not responsible for manufacturing defects (glue marks, uneven textures on original fabrics) that existed before we worked on the shoes.

Return and Refunds

If we are providing the shoes for you, order cancellation is only available before we source the shoes.If you are providing the shoes, you may cancel the order before sending the shoes to us. Cancellation is not available after we begin working on the shoes. Since this is an order-made product, refunds and returns due to reasons listed below are not available. Change of mind, Damage due to wear/Signs of wear, Damage to package, & Other reasons not relevant to product defect. Feel free to contact us for a refund when product defect is discovered. We will gladly pay for the return shipment once the defect is confirmed.

e-mail : help@villain-market.com

instagram : @villain_seoul

address : 20 Hakdong-ro 34gil 3F, Gangnam-gu, Seoul, South Korea 06105